Case Studies: Design Thinking

The client wanted an innovative application for highlighting equine nutritional impact, enabling its sales team to better demonstrate the credibility and superiority of their branded horse feed.

Mindset was approached to replace a manual system that was time-consuming, resource-intensive, and prone to error. The final solution brought all relevant data into one consolidated system that reduced time requirements and increased efficiency.

The Mindset team was engaged to simplify the client’s shipping process system in order to eliminate pain points for both external vendors and internal users.

For this medical technology company, Mindset delivered a digital solution that improved compliance by simplifying and streamlining recording, approval and management of data.

Mindset was asked to integrate critical shipment performance data – contained within multiple SAP systems – for better access to consolidated customer information.

Purchase requisition (PR) approval was a persistent problem for the client, so Mindset was engaged to design a more streamlined and user-friendly process.

The client needed an improved, digital solution to navigate through several types of bank requests for more than 100 customer accounts.

The client was combating issues of accuracy and timeliness of data with their legacy system, and they approached Mindset to replace existing applications with new solutions built on SAP technology.

With over 800 company codes, the client struggled to manage the numerous bank accounts and signatories on each. Mindset was engaged to decrease complexity and improve user experience.

The client’s process for executing work orders was time-consuming and inaccurate. They needed an effective and device-agnostic application that provided real-time visibility to inventory and resources.

The client recognized the need to improve their challenging purchase requisition (PRs) creation process and enlisted Mindset to create a new, streamlined solution.

To better meet deliverable deadlines, the client needed to simplify and streamline the driver check-in process with a new system that reduced process touchpoints and improved productivity.