To better meet deliverable deadlines, the client sought to simplify and streamline the driver check-in process. Opportunities existed to improve planning for shipping on time, provide an upgraded experience for drivers, and minimize safety incidents at the plant. Since it was critical to understand the pain points of every stakeholder in the supply chain, Mindset created Concept Maps of the entire check-in process. By introducing a system that incorporated a unified view of real-time data from disparate systems, the client achieved faster and more accurate decision making, higher customer satisfaction, and improved productivity.


Related content
Swiffer & the Power of Observation
The invention of the Swiffer is a very interesting story, and one that can be reasonably applied, even in the…
Leveraging Smart Meters & Advanced Metering Infrastructure ( AMI ) with SAP
Energy demands across the globe have been steadily increasing and continue to rise over time. Whether it is crypto mining,…
Human-Centered Innovation for GenAI Powered by SAP Business Technology Platform
One of our highlights of last year took place in November 2023, when the Mindset team had the privilege of…