Cargill: smoother carrier management and a better customer experience
Designed and built a carrier-management app in SAP Build and InVision, with real-time inventory and weather updates.
Cargill
Delivering Smooth Carrier Management and Exceptional Customer Satisfaction
For improved inventory and carrier management, the client desired an application with a simple UI design to integrate data from multiple sources. They enlisted Mindset to design and build an application that was efficient and secure. After creating user personas and collecting feedback from all stakeholders, the team ideated the strategy to promote a real-time approach. The Mindset team developed low-resolution paper prototypes of the solution architecture, leveraged standardized elements to create the application through SAP Build and InVision, then delivered a high-resolution prototype. The end solution enabled smooth carrier management – including weather forecasts and real-time inventory updates – leading to an outstanding customer experience.
Exceptional
customer satisfaction
Real-time
user updates
If we built this today
Concept · not delivered scopeGrounded numbers, not stale dashboards.
This is a forward-looking concept, not the scope we delivered on this engagement. It is the build we would reach for now, grounded in SAP that ships today.
For a multinational agribusiness running custom apps on SAP Build with analytics scattered across the operation, the work was getting decision-makers a single grounded view they could actually trust.
The Joule agent
Margin Exception Watcher
Reads operational and financial signals across the business and flags where margin or volume is drifting from plan. It proposes the next look, which region, crop line, or contract to dig into, and drafts the explanation for a human to sign off.
SAP Build, SAP Analytics Cloud, SAP S/4HANA · PROPOSE · Time from anomaly to explained variance
The Fiori app
AI-assisted analytics experience (category)
We would point this at the Joule-embedded analytics pattern rather than a named app, since the right surface depends on where the numbers live today. You ask a plain question and Joule answers from governed data, no hand-built dashboard required.
Joule embedded in the Fiori launchpad
The data product
Cloud ERP Intelligence
An Intelligent Application on SAP Business Data Cloud that brings operational and financial data together with governed semantics, so the agent reasons over one consistent set of numbers instead of a pile of exports.
Intelligent Application on SAP Business Data Cloud
We would mine the real reporting and decision process in SAP Signavio first, map the custom SAP Build apps and their data flows in SAP LeanIX, and use MIND accelerators to carry the old analytics over to the grounded model.
A look at the work
