Plant Maintenance Work Orders
Triages open maintenance notifications and drafts work orders with full history context.
- SAP:
- S/4HANA PM
- Outcome:
- PM compliance rate, MTTR
SAP from the plant floor to MES to ERP.
On the shop floor, decisions happen by the minute. Joule agents sit between the planning system and the line, reading the schedule, the work order, the quality signal, and the asset health, then handing the supervisor the next call.
SAP validated our first 20 Joule agents in early 2026. The library keeps growing. Below are the agents that apply to manufacturing, plus concepts our agent factory can build next. See the full catalog
What each agent does on its own
Triages open maintenance notifications and drafts work orders with full history context.
Helps techs plan their day with open work orders by priority and spare parts.
Surfaces material exceptions that hit production scheduling, with the action proposed per cluster.
Reads open process or production orders, confirmations, material availability, and capacity load, then ranks by SLA risk and drafts the shift handover.
Reads the QM notification, defect codes, batch genealogy, and recent process changes, pulls similar past notifications, and proposes the disposition.
Decomposes OEE into availability, performance, and quality losses per line per shift and names the biggest contributor in plain language.
Scores remaining useful life per asset from sensor and maintenance history, then proposes a maintenance window that fits the production schedule.
Traces forward and backward from any batch through receipts, blends, packs, and ships, then drafts the recall communication.
Reads the schedule and the setup matrix between products and proposes a resequencing that cuts total changeover time.
Reads the engineering BOM, routing, and standard work and drafts step-by-step operator instructions with images and safety call-outs.
4-7 months
Replace paper and 90s-era screens with Fiori apps designed in the AppHaus with the operators who will use them.
See a case study3-5 months
Get OEE and quality signals out of the line and into S/4HANA without ripping out the existing MES.
8-12 weeks
Start with one asset class on one line and a single target outcome. Prove the agent and the data path before scaling across the plant.
Curated for Manufacturing work. The tags on each card show the SAP capabilities we used to deliver the outcome.
Manufacturing
SAP DMS
Mindset replaced Entegris's aging AS/400 plant system with a 24-app, 100% custom SAPUI5 suite on ruggedized Android tablets, and carried that UX through acquisition integrations, from CMC Materials across 8 plants to a paperless plant in Taiwan.
SAP Fiori Design Thinking
Chemicals
SAP Fiori
Mindset delivered a Design Thinking-led SAP Fiori production forecasting app for the ink manufacturer in 9 weeks. Within one year, the ink manufacturer measured a 350% ROI. Within 6 quarters, the app was running at 100+ locations for 120+ users.
SAP Fiori S/4HANA Design Thinking
Manufacturing
CO
After a critical SAP BW failure left Finance fielding requests across the business, Mindset built a ground-up Datasphere and SAC platform for Johnson Health Tech, delivering 10+ production models across Finance, Sales, and Supply Chain and getting the first self-service wave live in under two months.
Data & Analytics S/4HANA
Consumer and Retail
Central Finance (cFIN)
Years embedded. Dozens of apps, platforms, and analytics. One product team that kept shipping.
SAP Fiori S/4HANA
Chemicals
SAP BTP
NTIC kept its SAP S/4HANA Public Cloud core standard and built one extension path on SAP BTP with Mindset. Reporting came first, in 2025. Prepayment order automation is in flight, and Joule is in test.
SAP Fiori SAP BTP Clean Core S/4HANA
Food and Agriculture
SAP Cloud Platform
A Design Brainstorming session followed by four weeks of focused development delivered a working offline-capable Fiori app on Android, proving that plant-floor transactions could queue locally and post to SAP when connectivity returned, without losing data or stopping the line.
SAP Fiori SAP BTP Design Thinking
Last updated May 2026
2026
SAP's cloud-native shop-floor execution layer reaches general availability with tighter S/4HANA and Joule integration. We have been deploying this pattern since the early adopter wave.
Sapphire 2026
Enterprise-scale agentic development on SAP-managed infra. Production, quality, and maintenance are the early use cases.
2026 release wave
Tightened with PM master data and SAP IoT. This is where predictive reliability agents should live.
GA 2026
Production telemetry, quality signal, and finance impact on one governed plane via SAP-managed Databricks.
The manufacturing work doesn't run alone. It sits on BTP, on a clean data layer, and increasingly under Joule agents. It is the same architecture we use across the rest of our SAP work.
Jonathan Bragg
Chief Product Officer
Integration Suite
Mainstream maintenance for SAP PI/PO ends 31 December 2027. Mindset delivers a migration that lands from one that gets rebuilt.…
Gavin Quinn
Founder & CEO
Joule & Agents
SAP has restricted how third parties get data out, so the path now runs through Business Data Cloud. Here is how we are building for it, and the leaders we just hired.
Gavin Quinn
Founder & CEO
Joule & Agents
We promoted Jon Bragg to Chief Product Officer. Ten years of Fiori, BTP, and Joule work, and why product now leads how Mindset delivers.
Bring the problem you have now. We will spend a working day on it with the people who will have to live with the answer.