Energy and Utilities SAP Fiori SAP S/4HANA
Ecolab: harmonizing sales-agreement management across divisions
Built a cross-divisional Fiori sales-agreement system that lets 250 users approve contracts 90% faster across 50,000 annual changes.
Ecolab.
Streamlining the Sales Agreement Management Process Across Divisions
With 50,000 contract changes every year, the client needed to harmonize, simplify, and improve the processes for managing sales agreements across all divisions. Mindset’s FIORI-based system provided the client with a standardized, cross-divisional solution that streamlines interactions and speeds decision-making. The system’s 250 users are now able to complete the contract approval process 90% faster.
24000
hours saved
90
reduction
2.75
days saved
waiting for batch jobs
in first 3 months
in average length of
agreement approval process
in training time per employee
- User
If we built this today
Concept · not delivered scopeAssets that ask for help early.
This is a forward-looking concept, not the scope we delivered on this engagement. It is the build we would reach for now, grounded in SAP that ships today.
This was the kind of SAP Fiori and S/4HANA work where a lot of the real effort is keeping a sprawling utility and manufacturing asset base running, and that is exactly the job a 2026 agent can take on.
The data product
Governed asset and maintenance data product
A data product on SAP Business Data Cloud that brings asset history, failure events, and maintenance backlog into one governed dataset, so the agent reasons over real reliability trends instead of a single notification. It grounds the agent in semantics from the SAP Knowledge Graph.
Data product on SAP Business Data Cloud
The Joule agent
Asset Performance Alert Processing Agent
Watches condition and reliability signals across the plant and field estate, then drafts the right maintenance request or work order before a failing asset turns into unplanned downtime. It hands the recurring failure patterns back so the next round of preventive plans gets built smarter.
SAP S/4HANA, SAP Fiori, SAP Asset Performance Management · ALERT, PROPOSE · Unplanned asset downtime and mean time to a planned maintenance order
The Fiori app
Create Maintenance Request/Order Fiori app (with Joule)
The real plant-maintenance flow already lives in S/4HANA Fiori apps, and Joule now sits inside them to draft a maintenance request, pull the technical-object details, and explain the order in plain language. For a water, hygiene, and energy footprint this is where the asset work actually gets logged.
Joule-embedded in the standard plant-maintenance Fiori apps, available now and GA-ing through 2026
If we picked this up today, we'd mine the actual maintenance processes in SAP Signavio first, map the asset and system dependencies in SAP LeanIX, and let MIND accelerators carry the old plant-maintenance logic into the new agent-watched pattern.
A look at the work
