Food and Agriculture SAP BTP
Global Agriculture Equipment Manufacturer
Used SAP BTP to codify warranty-claim approval paths and bypass the VPN email system, cutting approval times 80%.
Agriculture Equipment Giant Transforms Warranty Claims with SAP BTP
Streamlining High-Value Warranty Claims Approvals with a Custom Application
The client’s warranty claims process was inefficient and complex, relying on email notifications that required a VPN for both the sender and approver. Mindset addressed the inefficiencies by leveraging the power of SAP BTP to create a custom application that codified the approval paths of the claims and bypassed the VPN email system.
The customized BTP solution enabled claims to be routed to appropriate approvers based on claim value, streamlining the process flow. With time-sensitive notifications and a rules-based approval process, the custom application helped the client decrease wait times and improve overall compliance of claims processing.
80
reduction in approval times
80
increase in efficiency
90
improvement in compliance
If we built this today
Concept · not delivered scopeModern warehouse execution, agent-assisted.
This is a forward-looking concept, not the scope we delivered on this engagement. It is the build we would reach for now, grounded in SAP that ships today.
For an ag-equipment maker rolling EWM out across plants on SAP BTP, the daily fight is getting parts and finished machines picked, packed, and out the dock on time.
The data product
Cloud ERP Intelligence
Pulls warehouse, inventory, and outbound delivery signals into one governed view on SAP Business Data Cloud so the agent reasons over real throughput and bottlenecks, not a stale extract. It grounds picking and putaway suggestions in current operations.
Intelligent Application on SAP Business Data Cloud
The Joule agent
EWM Warehouse Order Agent
Reads open warehouse orders, stock, and resource availability in SAP EWM, then proposes the picking, packing, and putaway sequence that clears the day's outbound queue. It flags the orders about to miss their dock cutoff and drafts a rebalance for a person to approve.
SAP EWM, SAP S/4HANA, SAP BTP · PROPOSE · On-time warehouse order fulfillment / dock-to-stock cycle time
The Fiori app
the EWM warehouse-monitoring apps (Joule-embedded)
The standard EWM warehouse monitor and order apps with Joule in the launchpad, so a supervisor can ask why an outbound delivery is stuck and get the next action without leaving the screen. Real-time warehouse task and stock views ground the answer.
Embedded in the Fiori launchpad
We would mine the real picking and outbound process in SAP Signavio first, map the EWM and BTP estate in SAP LeanIX, then let MIND accelerators carry the old warehouse logic across to the new build.
A look at the work
