Client Webinar: How Mobile Fiori applications transformed Patterson’s technical service performance

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Join us as Patterson shares their story of using Design Thinking and SAP Fiori to solve a problem in usability and system performance within their Mobile Service Technician workforce.

By designing the solution with their users, Patterson’s 800 service technicians now have a fast, useable mobile solution.

Discussion:
* Readiness for Success: Design Thinking with Field Service teams
* Delivering for Success: Agile Speed & Product Owner Importance
* Defining for Success: KPIs and Tracking Readiness
* Delivering Service Success: Before/After Field Service Productivity
* Delivering Business Success: P&L Impacts of SAP Fiori for Field Service

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Presenters:

Blane Beebe, Patterson

Carley Strey, Patterson

Peter Brasket, Mindset 

Jonathan Bragg, Mindset