skip to Main Content
HOME > CASE STUDIES > ENERGY/UTILITIES > PREMIER MIDWESTERN ENERGY PROVIDER

Case Study: Energy/Utilities

Premier Midwestern Energy Provider

Eliminating Pain Points in a Timesheet Data Entry Process

Timesheet data for the client’s employees had to be entered through either the ESS portal or SAP transactions. Both options were particularly complicated, cumbersome, and rigid, and neither was mobile-friendly. To fully understand the business problem, Mindset began by investigating end-user challenges and specific pain points. The team tested low-resolution prototypes with super users and designed high-resolution prototypes for cross-organizational feedback. The new system provided the client with a simplified and mobile-friendly timesheet data entry process.

Simplified
user experience
Improved
mobility

Related content

SAP User Experience

Measure SAP User Experience with the System Usability Scale

December 9, 2019

SAP User experience: Is your SAP system usable? As SAP-run organizations continue to plan, prepare, and migrate to S/4HANA in…

Read Post

The DemoJam Journey – The Last Mile

October 30, 2023

TechEd 2023 is finally upon us. Less than a week to go, and our DemoJam team is busy putting the…

Read Post

Are You Treating Your End Users Like Paying Customers?

April 5, 2018

This one’s for the IT folks out there - think back to the last software project that you delivered at…

Read Post
Back To Top