To optimize the in-store experience for customers with premium memberships, the client asked Mindset to help create a seamless, more user-friendly application. Design Thinking was used to capture store interactions and consolidate pain points. A low-resolution prototype was created to illustrate a general design. A high-resolution prototype was then created for client feedback. The team also showcased interactive possibilities using the Natural Language Processing (NLP) tool, which allows voice and text data to be easily captured. Mindset delivered a new application for 800+ stores, that highly enhanced the store experience for walk-in professional customers.

Related content
Analytical List Page with the help of HANA Studio and Business Application Studio
In continuation of my previous blog, today, I will discuss ‘How to create an Analytical List Page using SAP Fiori…
Blog Explainer
I love xkcd. It’s a MWF dose of nerd crack. So for Christmas my wife gave me a copy of…
Enterprise on Cloud Nine
The recent SAP TechEd and AWS Re-Invent events have prompted me to consider the extent to which cloud computing has…