For this leading Global Food Distribution company managing their supply chain is an immensely complex task, and challenges can be widely disruptive. Lacking visibility to real-time shipping capacity, the customer was unable to maintain shipping dates accurately. This resulted in routine productivity loss and negative customer satisfaction.
Based on an examination and understanding of user needs, Mindset built, tested and deployed a SAP Fiori-based shipping capacity dashboard application. The new system enabled faster, more accurate decision-making by presenting a unified and actionable platform of data to the customer services team. It also provided accessibility options for users with disabilities. As a result, productivity improved 20%.
Related content
Mindset’s SafeTransport for SAP and how it helps you during COVID-19
SafeTransport for SAP is Mindset’s answer for contactless driver check-in/check-out for warehouse environments. During these times with COVID-19, social distancing…
The User Experience Evolution in SAP S/4HANA EWM
Imagine a warehouse environment where every click and interface interaction is seamless, intuitive, and aligned with your operational needs! SAP…
Fiori CRM – My Contacts – mini version
Fiori, iOS, SAP Cloud Platform, Mobile Services, Offline App Introduction Welcome to part 4 of the blog series exploring the…