To process manufacturing-related data, the client had to manually maneuver through multiple screens and systems. This process was time-consuming, resource-intensive, and prone to human error. Mindset was approached to find a simpler, more streamlined solution that would reduce errors and training costs. After conducting Design Thinking workshops with all stakeholders, the team mapped different situations, created user personas to understand process requirements, and developed high-resolution prototypes. The final solution better integrated the legacy ECC and EWM systems, bringing together all relevant data into one consolidated system that reduced time requirements and increased efficiency.
The client was able to reduce complex ECC workflow into a streamlined EWM-driven process accessible on mobile devices.
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