The client’s bid process had many challenges, including lengthy costing times, numerous handoffs between teams, and a significant number of manual steps creating and updating offline documents. To increase the overall efficiency and transparency of the bid process, Mindset utilized Design Thinking innovation methodology. The solution involved the creation and implementation of a shared, cross-team system. This included a digital Pricing Tool, real-time Bid Entry app, improved Bid Costing workflow, and Season Dashboard. In total, the new system enabled a 30% reduction in the effort required to analyze issues, request information and correct issues.
in process efficiency
in effort required to request information, analyze, and correct issues
Related content
Raghavendra Rao Rachuri: Welcome!
We are excited to welcome Raghavendra Rao Rachuri, who recently joined Mindset India as a Scrum / Project Manager to…
Are You Treating Your End Users Like Paying Customers?
This one’s for the IT folks out there - think back to the last software project that you delivered at…
Virtual DevOps Day: Focus on Testing
On April 24th Mindset will be hosting our 2nd DevOps Roundtable, with a focus on testing. Our first roundtable featured…