The client’s bid process had many challenges, including lengthy costing times, numerous handoffs between teams, and a significant number of manual steps creating and updating offline documents. To increase the overall efficiency and transparency of the bid process, Mindset utilized Design Thinking innovation methodology. The solution involved the creation and implementation of a shared, cross-team system. This included a digital Pricing Tool, real-time Bid Entry app, improved Bid Costing workflow, and Season Dashboard. In total, the new system enabled a 30% reduction in the effort required to analyze issues, request information and correct issues.
in process efficiency
in effort required to request information, analyze, and correct issues