skip to Main Content
HOME > CASE STUDIES > AGRICULTURE > GLOBAL FOOD CORPORATION – CUSTOMER DATA

Case Study: Agriculture

Global Food Corporation – Customer Data

Customizing a Digital Solution for Creating and Managing Customer Data

The client’s outdated system for creating and maintaining customer data was fraught with problems: it was manual, labor-intensive, extremely slow, repetitive, prone to human error, and lacking in customer focus.

Mindset was approached to conduct an end-to-end study and deliver an innovative, streamlined digital solution. The Mindset team worked closely with users to design a system that would Create, Read, Update and Delete (CRUD) master data. The client received a set of applications for creating and maintaining customer records, customized for use across different business units. The new system accelerated the efficiency of business processes, cutting the time to manage a service agreement from 3 days to 3 hours.

Customer Data Table
0%
reduction

in time required to process customer service agreements

0%
simpler

data entry process

Related content

Preparing For and Planning Your First Sprint

October 8, 2019

Planning your first sprint can be challenging, but it doesn’t have to be. There are a few things that the…

Read Post
Back To Top