skip to Main Content
HOME > CASE STUDIES > ENERGY/UTILITIES > PUBLICLY OWNED UTILITY

Case Study: Energy/Utilities

Publicly Owned Utility

Using Design Thinking Techniques to Transform User Experience

In order for employees and contractors to apply for SAP roles within the organization, a cumbersome, time-consuming process was required. The Mindset team was tasked with streamlining the process to remove ambiguity, duplicity, and other roadblocks. After using Design Thinking techniques to identify pain points, create user personas, and undertake rapid prototyping, the team implemented the most popular suggestions to create a hi-res prototype of the final solution. The end result enhanced the user experience in a new, efficient solution, with a workflow aligned with future business goals.

Increased
efficiency
Increased
visibility

Related content

Low-Code Platforms

Low-Code Platforms and the Laws of UX

June 25, 2020

Recently, there’s been a lot of conversations and questions about the various low or no-code platforms, and how they might…

Read Post

Why to Get Your SAP Talent from a Local MN SAP Partner

January 1, 1970

The continuous hunt for great talent is central to the success of all SAP implementations. In the over hundred SAP Projects…

Read Post

Dev Tip: New Ways to Select Documents with Status Objects

October 4, 2017

In case you’ve missed our dev tips in past weeks, we will be posting them in the blog moving forward.…

Read Post
Back To Top