skip to Main Content
HOME > CASE STUDIES > MANUFACTURING > MULTINATIONAL CONSUMER FOODS MANUFACTURER

Case Study: Manufacturing

Multinational Consumer Foods Manufacturer

Introducing an Intuitive Solution for Managing Contact Data

The client’s central inventory management system lacked vital, relevant contact information. Users had to repeatedly search out contact data, resulting in employee frustration, lost time, and wasted resources.

Mindset was approached to design a single source of truth with accurate, up-to-date information universally accessible to end users. Applying Design Thinking methodology, the team collaborated with stakeholders to uncover pain points in the process and develop a prototype solution. Users were enthusiastic about the final system, finding it intuitive, efficient, and stress-reducing.

0%
system usability score
Increased
efficiency

“This is amazing. How did you guys do this?” – User

Related content

UX

Delighting SAP Users? 40 Starting Points from IT and Business

October 14, 2019

At Mindset, we’re never confused with the classic Systems Integrator.  We speak at SAPPHIRE and ASUGs on SAP UX best practices…

Read Post

Welcome Matt Garland

June 26, 2020

Mindset is happy to welcome Matt Garland to the team! He is joining us as a Sr. Recruiter and HR…

Read Post

Introduction to FIORI tools – Part 1

June 7, 2021

This blog is the first part of a series of four blogs to introduce FIORI tools. There are various development…

Read Post
Back To Top