Although critical to their manufacturing business, managing scrap notifications was a chore for the client. The Mindset team was engaged to turn this task into a straightforward, simple step in the customer’s standard business process. Using Design Thinking workshops, the team delved into usage patterns and created high-resolution prototypes to work toward a solution. The final application combined 4-5 transactions into a single interface and reduced required clicks by 75%. After roll-out across multiple locations, the client achieved better record-keeping, improved user satisfaction, and streamlined management of scrap notifications.
![](https://www.mindsetconsulting.com/wp-content/uploads/2022/04/GlobalChemSup_laptop1.png)
![](https://www.mindsetconsulting.com/wp-content/uploads/2022/04/GlobalChemSup_laptop2.png)
data errors with automation
in number of clicks needed
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