Two obvious predictions for Sapphire.
- SAP is all-in on AI Agents.
- Very few people have any idea what that means.
I’m going to share our current journey on SAP AI Joule Agents, what is needed in your landscape to make this happen, and hopefully what this all means in practice.
In late April, SAP reopened the AppHaus in Walldorf, with the explicit focus on AI Agents. Kathrin Tarnai-Sindl, long-time AppHaus representative, and now running Customer Engagements across Europe and Asia, said: “…especially relevant for AI solutions and the business opportunity brought about by Agentic AI.” The design layer is back to the center of how SAP is building the ecosystem. Mindset has been an AppHaus partner for 10+ years, so couldn’t agree more!
While this was all happening, our team built twenty Joule Agents on a real BTP tenant. Real MCP, real S/4. All inspired by previous AppHaus projects we have built for customers, but now enhanced. They are all running live, validated, and many will be on the SAP Store shortly.
Back just last October, it was a major announcement at SAP Connect to have fourteen Joule Agents, so times have sure changed.
This post, btw, is part of a chain. A number of us at Mindset are going to break down each area of Joule Agents and paint a more detailed picture of what you can do today, and what you can hopefully do very soon. I’ll try to paint the picture, but you will need to read theirs for the depth.
What I think Sapphire is really about
Three things all happening at the same time.
Joule is real finally. Not just a pretty demo, the agent builder, Joule Studio (part of Build). Michael Ameling, SAP’s GM and Chief Product Officer of BTP walked through in November, sharing that Joule Studio is ready, MCP support is live, and MCP Gateway in Integration Suite is the on-ramp for non-SAP agents. Now things shift from can we, to how fast can we.
SAP shared an ambitious API policy with teeth API Policy v.4.2026a, published just weeks ago. “Every autonomous agent invocation against an SAP API needs to come through SAP-endorsed paths, such as Joule, Integration Suite.” That sure changes things. I think a little more than 100% of our customers are not in compliance of this right now, and the broader enterprise ecosystem of AI agents surely isn’t designed this way right now.
Business Data Cloud is crucial! Christian Klein has been pretty clear about this with the Databricks alliance back in 2025, arguing that BDC “unleashes the full value of enterprise data for Business AI.” With the Reltio acquisition in March, Muhammad Alam, SAP Exec Board Member for Product and Engineering, said this “will further improve our position as a leading business AI provider, combining SAP and non-SAP data to deliver data context that business AI requires.” Knowledge graph, open table formats. SAP is at the center of the transactional world, and it intends to be at the center of the analytical world built around this data. This is really key honestly and the risk I want to highlight: many enterprise AI programs have been able to get data, and work on it, but they are quietly coming back months later when agents start citing the wrong numbers.
So if you put this all together and have one takeaway – it’s that Agentic AI on SAP is not one product, it’s a stack. And we need to put this all together to make things actually work.
The Mindset Stack
We built the twenty agents on top of all four layers. The Journey, the strategy and discovery (AppHaus), is what tells us which agents to pick. The pipes – the trust, is what allows us to build tools that are sound, architecturally secure. The data comes together to actually trust the answers. And the experience (AppHaus again), is the reason your finance team will actually use it every day.
Mindset has been doing this same work since 2010. Before there was an AppHaus. Fiori was a wave, BTP, BDC and now agents. The tech keeps changing, but the work of designing software for people that they actually want to use has not.
The chain
Jon Bragg will share the toolchain for how this all comes together with MIND, with unique accelerators. Matthew Whigham was our core Joule Agent architect and will share the details there. Pratik Doshi BDC. Niz Safrudin AppHaus. Paru Sankar will share the global COEs and how these all reinforce the other layers. Please read whichever layer you think is weakest at your org, or go through them all and get a rough idea for the whole thing.
Jon Bragg – The toolchain we are building (with AI, on top of human expertise)
Jon owns products at Mindset. His post will share if you really want to understand how you can accelerate every component of agentic frameworks and each system underneath it – BDC, BTP, MCP, Integration Suite, APIs, etc.
Matthew Whigham – Building Joule Agents that are real and can actually ship
Matthew is the one who actually led a team and trained up 40+ Mindsetters on how to build these Agents. His post is the one to read if you want the truth about Joule Studio. What works, what needs to work way way better. The 20-tool limits, context limits, model selection, MCP strategies, security.
PARU SANKAR – Business Data Cloud and the trust problem
Pratik leads our BDC Center of Excellence in India, one of the folks actually building BDC solutions every day. His post involves some key features of BDC, how this works, knowledge graph, tools, what to do when your data is outside of SAP, or mixing with SAP. But the situation of not trusting the numbers.
Niz Safrudin – AppHaus, redrawn for Agentic AI
Niz is our AppHaus lead. SAP’s April reopening is the same direction we have been headed in for 2 years. Niz ran a multi-year series of AI Design Sessions. She will walk you through how to run a discovery session for agent ideas.
Paru Sankar – How our global COEs build the next generation of AI tools
Paru owns our global COE as Managing Director India. The COEs are the connective tissue between Jon’s toolchain and what we ship next. Every time we do an engagement, we learn, and iterate on better tools for next time. Her post is about how we structure Joule, BDC, IS, AppHaus COs so pilots don’t end with just … pilots.
See the Twenty Agents!
The full catalog is available here. Each one has screenshots, data sources, tools, explainers, demos, architecture. If you want to see this at Sapphire, we can show you live too.
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