
Download the ISG Provider Lens™ SAP HANA and Ecosystem Partners Report
We’re proud to announce that Mindset has been recognized as a “Product Challenger” in the prestigious ISG Provider Lens™ SAP HANA and Ecosystem Partners Quadrant Report for the United States, 2020.
Citing Mindset’s broad service offering, design thinking methodologies, agile development practices, and high client satisfaction ratings, ISG selected Mindset for this remarkable first-time recognition among elite SAP partners.
This report highlights Mindset’s expertise in:
- Design thinking-led SAP solutions that prioritize user experience and adoption
- S/4HANA transformation services with proven implementation frameworks
- Human-centered Fiori applications that drive measurable business value
- Exceptional client satisfaction with an industry-leading NPS score of 74
What ISG Says About Mindset
Company Overview
Minneapolis-based Mindset offers SAP services to improve the UX and customer experience of SAP solutions. The company provides design thinking-led UX/Fiori applications, end-to-end implementation services for SAP S/4HANA, enterprise warehouse management, transformation management, managed services and SAP talent solutions. Mindset is the only SAP AppHaus Design partner in the U.S. and has over 60 SAP clients. The company is focused on client satisfaction with a high NPS (Net Promotor Score) of 74.
Key Strengths Recognized by ISG
Design Thinking Focus
Mindset offers design thinking-driven custom development for SAP. It provides transformational value services for S/4HANA, which go beyond plain technical implementation or migration and are delivered using its blueprinting PLUS Design Thinking approach. Its design thinking-led Fiori deliverables reveal the strengths of the dynamic tiles and data within the application for its clients.
S/4HANA Framework Excellence
Mindset offers a framework-driven approach for S/4HANA services with a focus on data, partner collaborations, unified user experience, and adoption of agile methodology to accelerate transformations.
Comprehensive S/4HANA Digital Transformation Capabilities
The company offers services for the entire S/4HANA journey, covering value assessment, adoption, strategy, roadmap, proof of concepts (PoCs), migration, implementation and go-live execution built on design-oriented, agile-based processes.
Why This ISG Recognition Matters
The ISG Provider Lens™ quadrant reports are among the most respected independent assessments in the enterprise IT services industry. ISG evaluates SAP partners across multiple critical dimensions:
- Portfolio attractiveness: Breadth and depth of SAP service offerings
- Competitive strength: Market position and differentiation
- Client feedback: Satisfaction ratings and Net Promoter Scores
- Innovation capabilities: Unique methodologies and approaches
Being named a Product Challenger in our first year of ISG evaluation validates Mindset’s human-centered approach to SAP transformation and positions us among the elite SAP consulting partners in the United States.
What Makes Mindset Different
As highlighted in the ISG Provider Lens report, Mindset stands out through:
- Only SAP AppHaus Design Partner in the U.S. – Bringing human-centered design methodology to every SAP project
- NPS of 74 – Industry-leading client satisfaction scores demonstrating exceptional service delivery
- Design Thinking methodology – Transformational value that goes beyond technical implementation
- Agile delivery framework – Proven approach that accelerates S/4HANA transformations
- End-to-end SAP expertise – From strategy and roadmap through implementation, optimization, and managed services
Download the Full ISG SAP Partner Report
Access the complete ISG Provider Lens™ SAP HANA and Ecosystem Partners Quadrant Report to:
- See the full quadrant positioning and competitive analysis
- Compare SAP partner capabilities across the United States market
- Understand evaluation criteria for selecting SAP services providers
- Read detailed assessments of partner strengths, portfolios, and client feedback
Click the images below to download the PDFs:
Ready to Experience the Mindset Difference?
Discover why ISG recognized our approach to SAP transformation. Whether you’re planning an S/4HANA migration, optimizing existing SAP systems, or building custom Fiori applications—let’s discuss how Mindset’s design thinking methodology can transform your SAP experience.

